Order status
Track your order
Enter the tracking number from your dispatch email to see where your bike is right now.
Enter your tracking number
You'll find it in the email we send when your order is dispatched. Bikes ship as a single boxed parcel on a signed-for service.
Enter a tracking number first.
No tracking number yet?
Tracking numbers are emailed once your order is dispatched, within [X] business days of ordering. Check your inbox and spam folder for the dispatch email.
Delivery needs a signature
The bike ships boxed on a tracked, signed-for service. Someone needs to be present — we can't leave a parcel of this value in a safe place or with a neighbour.
Tracking not updating?
Carriers can take up to 24 hours to show the first scan. If your tracking hasn't moved for several days, email contact@unleashrep.com with your order number. We reply Monday–Friday, 9:00–17:00 UK time.